サポートSupport · NihonGO Dokusho

Questions, problems, or ideas — email joshuawamano@icloud.com and you'll hear back, usually within a couple of days.

Common questions

A book says "Tap to download" — what does that mean?

The story comes as a free, multi-part study series, delivered over the internet. Each part appears in the library — tap one to download it for offline reading. Once downloaded, a part works completely offline. Remove it any time (book summary → Remove download); it stays in the library and can be downloaded again.

The narration stopped showing on my lock screen.

The lock-screen player belongs to Listening Mode (the headphones button in the reader). Per-sentence speaker buttons play in-app only. If Listening Mode ever misbehaves, closing it with ✕ and starting it again resets the session.

Where did my study words go after reinstalling?

Reading position, settings, and the study notebook restore automatically through your own iCloud account, usually within a minute of the first launch. Downloaded books are per-device — download them again from the library.

How do I make the text bigger?

Tap the A/A button in the reader header — it cycles three sizes.

Reporting a problem

A screenshot plus one line about what you expected goes a long way. Please include your iOS version and whether you were offline at the time.